Support
Welcome to the Recap support page. Here, you can find answers to common questions and contact our support team for further assistance.
What can I track in Recap?
Almost anything you experience — movies, TV shows, books, restaurants, cafes, travel destinations, museums, concerts, and more. If you loved it (or even if you didn't), you can log it.
How does the AI work?
If you encounter any bugs or issues, please email our support team with details of the problem and any screenshots if possible.
Is my data private?
When you log something, Recap automatically pulls relevant details like plot summaries, character names, author bios, opening hours, or travel tips. You can also ask the AI natural language questions like "What was the name of that actor in Parasite?"
Can I use Recap offline?
No. Picture Object Pro is specifically designed for Vision Pro. In the future, we will release Picture Object, which will be available for any iOS device or macOS. Currently, there is no app available for Android devices.
Is Recap free?
We value your feedback! Please email us with any suggestions or comments to help us improve the app.
Can I sync Recap across devices?
No. Registration is not required to use the app. However, you will need to provide a unique nickname to share objects with your friends. In the future, we may require registration for publishing your galleries.
How do I delete something from my log?
If you need further assistance, please reach out to us:
Email: info@dragoncloud.com
What if the AI gets something wrong?
How to contact us?
Picture Object Pro offers free, basic, and advanced versions. You have 3 days to use all basic features for free. After that, you will need to make an in-app purchase for either the basic or advanced version to continue using the features. If you choose to pay the advanced price directly, you will save the cost of the basic version.
Email us: info@dragoncloud.com